Customer Service｜Aurora furniture

Aurora is committed to customer satisfaction

Putting customers first, we deliver exceptional service, create lasting value, and strive to exceed expectations.

Service Assurance (China)

Product & Service Assurance

1 Years

Electrical Appliances

5 Years

Wood Furniture, Seating, Upholstered Furniture, Steel-Wood Cabinets & Accessories

10 Years

Steel Furniture & Panel Systems

After-Sales Service Assurance

1 Hours

Respond to Request

4 Hours

On-Site Support

8 Hours

Provide a Solution

Aurora is committed to customer satisfaction

Q&A

1. What services does Aurora Furniture provide ？

Aurora Furniture offers workplace planning, furniture selection, project delivery, installation, and after-sales support to help businesses create workplaces that fit their needs.

2. Can you provide recommendations for different workplace needs ？

Yes. Based on company size, space type, work scenarios, and budget, Aurora Furniture provides tailored furniture recommendations for workstations, executive offices, meeting rooms, training areas, reception spaces, and lounges.

3. How can I get a product catalog or further assistance ？

Leave your contact details on our website, and our team will get in touch to assist you. You can also browse our digital catalog here: https://book.yunzhan365.com/bookcase/tcoz/index.html

4. How does furniture delivery and installation work ？

Once the project plan is confirmed, Aurora Furniture coordinates production, delivery, installation, and final inspection to ensure smooth, on-time project completion.

5. Do you provide after-sales service ？

Yes. Aurora Furniture provides after-sales support and maintenance. For repairs, servicing, or replacement parts, simply contact our service team for assistance.